Reservation Rules

1. We require a deposit of 30% of the total amount.

2. Please read carefully our cancellation policy described below. To confirm your reservation, you agree to the terms and conditions of our cancellation policies.

3. The remaining balance of your room should be covered at the time of your arrival at Quinta Minas Hotel and Villas.

4. In Quinta Minas Hotel and Villas pets are not allowed.

5. Minimum 3 nights n your reservation.

6. Check in 04:00 P.M. Check Out before 12:00 P.M.

 

Cancellation Rules

1. Cancellations made more than 60 days prior to arrival will receive a refund of 90% of your deposit or credit valid for one year from the date of cancellation.

2. Any cancellation made between 60 and 31 days prior to arrival will receive a refund of 50% of your deposit or the option of a credit valid for one year from the date of cancellation.

3. Cancellations made between 30 and 15 days prior to arrival will receive a refund of 30% of the deposit.

4. Cancellations made less than 14 days before the date of arrival will not be refund.

5. Any change in reservations must be made at least 30 days prior to the date of your arrival via email Ventas@hotelquintaminas.com . Any changes will be subject to availability.

6. There will be no refunds or emit any type of credit in the case of early departure time.

7. There will be no refunds or emit any type of credit because of bad weather, hurricanes, tropical storms, including any inconvenience or complication that could arise from the direct impact, or hurricane alert in the area. Hurricanes are unpredictable by nature. We invite you to purchase travel insurance to protect you from these drawbacks.

8. Quinta Minas Hotel and Villas, will not be responsible for any extra cost, evacuation or inconvenience that may arise by a tropical storm or hurricane.

9. Any credit issued in their favor will be valid for one year from the date of cancellation. The credit may be used only for future reservations of Quinta Minas hotel accommodation and Villas.